New Computer! Yay! Now what?
So you gave it a lot of thought, you know that old WinXP computer is going to surely let you down when you need it most. What to do?
Our suggestions are easy:
- Get the most computer you can for your money
You don't want to do this again right away
- Get as many of your old files/mails/addresses/etc as you can off the old computer onto the new one BEFORE you start using it. ($65.00 for members)
- Windows 8.1 still is very hard to learn, and a bit silly at how it does things, but we have a solution that helps add a "start" button to the screen and the usual menus. Getting that bunch of big boxes off your screen helps a lot. (free to members)
- Take a minute and decide if you need another computer, we all have options now, and tablets are pretty sweet solution if you don't need the other computer features.
- For many of you the arrival of the computer is a fun joyous event. Just don't have so much fun that you forget to make the recovery disks, you will find that there are NO disks at all with your new computer, and that could mean buying windows all over again later on.
Hope these few things make it easier! You know we can help if you ask
Gotta try this thing, its an amazing "answer" program, with some amazing insight. I just wasted an hour... But learned lots more useless trivia!
Just for fun: Airspeed of an unladen sparrow
And yes, I do like Monty Python
Avoid Phone Scams
Practically once a week we are helping someone out there undo the damage caused by a "we are from Microsoft" Phone Scam, its ridiculous how hard these guys work to get a few dollars from your pocket! Microsoft has nicely put together a page with important information, including what you can do when called by "a Microsoft representative...
Read all it about it here: Microsoft's Avoid Phone Scams page
February at SYIX
Our February of 2014:
We have had a bad few weeks, and this week seems to be the pinnacle of a very long climb planning to frustrate us all.
Starting back a few weeks ago, our outgoing traffic felt at times like you were connecting your email at dialup speed again. It came and went, with promises all around as to, "Its going to be fine by tomorrow" but it never was. All of us were frustrated, many of you voiced your anger, we listened and continued our efforts to get things back to normal.
This past Friday I gave up, ordered a completely new circuit to fix the problem (instead of "fixing it" just start from scratch) Monday night late, I was staring at the issue, hoping for inspiration, and found some incoming traffic that wasn't being shown in port checks, just traffic with no real destination. A bit of analysis I find that its all (tech talk follows, you are warned) port 123 traffic, usually dedicated to NTP, but in this case seems to be just UDP garbage traffic. I shut down all incoming traffic on port 123, immediately our network re-awoke (traffic still coming in, but since we aren't answering it, its not slowing things down any more) and I declared (after testing my theory, and waiting a bit) things back to normal... Monday night, the speed is back, Dave is smiling.
Tuesday rolls in, mail is mailed, the websites are web siting, its all good.
Wednesday... A storm. Our network connection starts going up/down. All day. Runs 15 minutes, off for 5 on for 10, off for 10, like this all day. 10pm, its fixed. Nothing I did, it just started working... After a couple of weeks of slow internet, I was about to go nuts. But, it was working when I went to bed Wed night...
Thursday, we had scheduled replacement of our main power panel, lined up electricians, generators, etc. So they show up, move the servers to the generators, and kill the power here. Stuff ran great, for a couple of hours, on generators/batteries... About 1 hour 50 minutes into it a few servers dropped out, but main things were working. And then it happened. The wrong panel was purchased, we were provided with some temporary power (while parts are acquired) and we try to get the batteries back to normal (they had all died by now).
It went badly... Power out, the batteries are now too low, and the generator just can't keep up, so things shut off. Hard, without hesitation. Got it working again... We have new pretty, safe, power, yay! PROBLEM... 1 server, used to manage our billing system shorted out the power supply, it had been running for ages, and just didn't come back (power failures do that on occasion), replaced it, then bad news of all bad news, our syix.com mailserver corrupted its database storing the virus tools. This is a giant 40Gb database, and it refused to load. No database, no email. Last time this happened it took forever (seemed like it) to fix... ARGH.
By about 9pm, everything is done, working normal, and appears happy. February will be over in 22 hours. YAY